Terms of service

Welcome to Pawkart  These Terms of Service ("Terms") govern your access to and use of the Pawkart website, products, and services. By accessing or using our website, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our website.

1. Eligibility

You must be at least 18 years old or have permission from a parent or legal guardian to use this website.

By placing an order, you confirm that all information provided is accurate and complete.

2. About Pawkart

Pawkart is an international online store that sells pet-related products through a dropshipping business model. Products may be shipped directly from third-party suppliers located in different countries.

3. Products

We strive to display accurate product descriptions, specifications, pricing, and images.

However:

  • Product colors may vary depending on your screen.
  • Product packaging may differ from images shown.
  • Minor differences in design or specifications may occur due to supplier updates.

We reserve the right to modify or discontinue products at any time without notice.

4. Pricing

All prices displayed on the website are shown in the selected currency.

Prices may change without prior notice.

Taxes, customs duties, import fees, or local government charges are the responsibility of the customer unless otherwise stated.

5. Orders

Submitting an order does not guarantee acceptance.

We reserve the right to:

  • Reject any order
  • Cancel suspicious or fraudulent orders
  • Limit quantities purchased
  • Cancel orders due to pricing or inventory errors

If payment has already been received for a cancelled order, a refund will be issued.

6. Payment

We accept secure online payments through approved payment providers.

By providing payment information, you represent that:

  • You are authorized to use the payment method.
  • Payment information is accurate.
  • Funds are available.

Orders will not be processed until payment has been successfully completed.

7. Shipping

Pawkart ships internationally.

Estimated delivery times are provided for convenience only and are not guaranteed.

Delivery delays may occur because of:

  • Customs inspections
  • Weather
  • Public holidays
  • Carrier delays
  • Supplier processing delays

We are not responsible for delays beyond our reasonable control.

Customers are responsible for providing an accurate shipping address.


8. Returns and Refunds

Our Return & Refund Policy forms part of these Terms.

Please review our Return & Refund Policy before placing an order.

9. Order Cancellation

Orders may only be cancelled before they have been processed.

Once an order has entered production or shipping, cancellation may not be possible.

10. Intellectual Property

All content on Pawkart including:

  • Logo
  • Brand name
  • Product descriptions
  • Graphics
  • Images
  • Videos
  • Website design
  • Text

is owned by or licensed to Pawkart and protected by applicable intellectual property laws.

No content may be copied or reused without written permission.

11. User Accounts

If you create an account, you are responsible for:

  • Maintaining password confidentiality
  • Restricting access to your account
  • All activities occurring under your account

Notify us immediately if you believe your account has been compromised.

12. Prohibited Activities

You agree not to:

  • Use the website for unlawful purposes
  • Attempt to hack or disrupt the website
  • Upload viruses or malicious code
  • Interfere with website security
  • Use automated bots without authorization
  • Copy or scrape website content

Violation of these Terms may result in account suspension or legal action.

13. Third-Party Services

Our website may contain links to third-party websites or services.

We are not responsible for their content, products, services, or privacy practices.

Use third-party services at your own risk.

14. Disclaimer of Warranties

The website and products are provided on an "AS IS" and "AS AVAILABLE" basis.

To the fullest extent permitted by law, Pawkart disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

15. Limitation of Liability

To the maximum extent permitted by law, Pawkart shall not be liable for:

  • Indirect damages
  • Consequential damages
  • Loss of profits
  • Business interruption
  • Loss of data

Our total liability shall not exceed the amount paid by the customer for the specific order giving rise to the claim.

16. Indemnification

You agree to indemnify and hold harmless Pawkart, its owners, employees, affiliates, suppliers, and partners from any claims, damages, liabilities, costs, or expenses arising from your use of the website or violation.

17. Contact Us

If you have questions regarding these Terms of Service, please contact us:

Pawkart

Email: supportpawkart@gmail.com